back office: filters don’t appear when you add or edit a portfolio gallery

Hi @leitalvg,

Thanks for contacting us.

1. Please share the live page URL where you are using the plugin so we can check it.
2. Please also share a screen-recorded video of the issue so we can understand the issue, here is a tutorial video on how to record your screen – https://www.youtube.com/watch?v=NFaOkSrJAPo&t=3s

Thanks

Hi @razipathhan, thank you for your feedback.

Please find the screen recording link: https://youtu.be/Kb89hA1CwlE

I don’t have a page to show as I can’t use the plugin because of the filter problem.

Thank you very much for your help.

Best

I have the exact same problem – there are no filters in the “Add Photos” page, although I have many. Thus, I cannot add a filter to an image. Today was the first time I’ve seen this issue. Please see the missing filters in the red boxes in the attached image. Thank you!

Thanks for the info.

We have solved the issue, please update the plugin on version 1.6.9.

Please Please try and let us know.

Thanks

It works for me, thank you!

Best

Works for me too! Thank you very much!

Would you mind taking a few minutes to write a review for us, please?

Your comments help others know what to expect when they’re looking for the service we offer.

Here is the link – https://www.ads-software.com/support/plugin/portfolio-filter-gallery/reviews/