Back up fails

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    Backup for WordPress but it fails each time with following info:

    20th Jan 2015 4.44.05 AM Error The activity failed: The server failed to retrieve the backup. The reason is unknown. Please consult the activity log.
    20th Jan 2015 4.44.05 AM Error The server failed to retrieve the backup. The reason is unknown.
    The unknown error token the server returned was: UNKNOWN_FAILURE
    20th Jan 2015 4.43.57 AM Information The backup is 39.55 MiB in size. Starting transmission to the online vault.
    20th Jan 2015 4.43.57 AM Information Deleted files processing completed.
    20th Jan 2015 4.43.57 AM Information File collection completed.

    Online Backup for WordPress Plugin Version 3.0.4
    WordPress Version: 4.1 (standalone)
    PHP Version: 5.2.17
    Server Software: Apache
    MySQL Server Version: 5.5.40-36.1-log
    MySQL Client Version: 1.0; MySQL Packet Size: 256 MiB
    Memory: 256M; Post: 50M; Upload: 50M; Timeout: 30
    Memory Changable: Yes; Admin Cache Size: 118.89 KiB
    Status: 1 row, 17.21 KiB packet size, 76.34 KiB cache freed, 25.74 MiB memory used
    Capabilities: gzdeflate php5hash DES AES128 AES192 AES256
    End of Information

    What should I do?

    https://www.ads-software.com/plugins/wponlinebackup/

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