Back up stuck in a loop.

  • Resolved branchini

    (@branchini)


    8 years, 7 months ago

    Downloaded this plugin, connected it to my drop box. Started a back up. in the window it keeps repeating these 3 lines and sometimes using the same hash for the file

    2016-04-20 19:09:26 Optimize Database Tables
    2016-04-20 19:09:26 Creating Database Dump
    2016-04-20 19:09:26 Start Backup process…
    2016-04-20 19:09:26 Create Unique Id wpadm_method__local_backup__5717d3e6674d0
    2016-04-20 19:03:51 Optimize Database Tables
    2016-04-20 19:03:51 Creating Database Dump

    How do I manually stop the back up? I disabled the plug in, restarted the server, then enabled the plug in and it is still cycling through those three lines. I am using a micro EC2 instance on AWS.

    https://www.ads-software.com/plugins/dropbox-backup/

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  • Thread Starter branchini

    (@branchini)

    Also it doesn’t appear to be creating any files on the machine locally. It may be a permissions issue that won’t allow it and it keeps trying to create the back up.

    Also in the table of backups, there are 2 that were created at the same time. the lowest one says it failed and error log wasn’t found, and is asking for FTP access to resolve. The entry above it,created at the exact same time, has “Please wait, backup will be created…” for the Name of Backup. The size of both files is 0mb. The status of the last one is in progress. The site is not very large >100 mb.

    Plugin Author helena46

    (@helena46)

    Hello,

    In the last plugin version you can stop backup process during backup.

    Please, update your plugin.

    Concerning other problems, we need some additional information (logs, screenshorts, etc.)

    Our support works 24/7/365.

    Please use our e-mail address support(@]wpadm.com
    or
    support contact form at: https://www.wpadm.com/support
    to open support ticket.

    Thank you,
    Dropbox Backup & Restore Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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