Backend blank / doesn't load anymore

  • Resolved SabslPhotography

    (@sabslphotography)


    10 years, 10 months ago

    Hi,

    Today I was searching for a Newsletter PlugIn, my brother already had installed ALO EasyMail Newsletter some time ago. But we never really used it.

    I was searching for an easier one (change the layout / design from the newsletter), and found yours… *which btw. I really liked*

    I deactivated (ALO EasyMail Newsletter)

    installation (Sendpress) was without problem, but after I activated it I got a blank backend page…

    reentering the Dashboard was back to normal…

    but after checking, I couldn’t get anymore into the subscribers / Users profils (to edit my own or anybody elses) – just got a blank backend page.

    I deactivated it (Sendpress), and it worked normal again.

    Reactivating it (Sendpress) got me the same “error”

    So I deactivated it again and I activated the old one (ALO EasyMail Newsletter) …

    Now I have a blank backend ??
    the only thing I can see backend related is the AdminBar on the frontend.

    Do you have any ideas how I could fix it?

    like this maybe? or do you have any other suggestion for me??
    #How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

    btw. our Page is https://www.oetpo.org/

    Thank you!
    Sabine

    https://www.ads-software.com/plugins/sendpress/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter SabslPhotography

    (@sabslphotography)

    So I’ve helped myself

    Now I’ve deactivated all plugins via myPHPadmin… and the backend went back to normal. ??

    but still, if I activate the “SendPress” plugin the backend goes blank again ??

    btw. now I’ve installed WP 3.9.1

    Plugin Author Josh Lyford

    (@joshl)

    Hi SabslPhotography,

    Do you know what version of php and mysql you are running? Or what hosting provider and plan you have. This sounds like some sort of conflict but i am unsure of what. Also if you could get access to the error logs and either possibly email me the info we can look into getting it fixed [email protected]

    Thanks,
    Josh

    Thread Starter SabslPhotography

    (@sabslphotography)

    Hi Josh,

    We use Alphahosting.de

    Administration: Confixx 3.3.1
    PHP-Version(en): 4.4, 5.2, 5.3 und 5.4
    Perl-Version: 5.10
    MySQL-Version: 5.5

    Could it be, because of the ALO EasyMail Newsletter?

    Bc now it happens with any Newsletter plugin. :/

    Where can I find these error logs?

    Thank you for your help
    Sabine

    Thread Starter SabslPhotography

    (@sabslphotography)

    Ha, I’ve fixed it.. ??

    I think ALO Easy – buggged me -.- … SQL datas were in conflixt…. I think

    to fix it I deleted all wp_sendpress_… datas via phpMyAdmin…

    after it ALO worked again… no more blank backend
    @ Settings of ALO … I activated it to delete all files ec.ec. if the plugin gets deactivated (before I exported my subscribers!)

    ALO deinstallated… and now SendPress works also ??

Viewing 4 replies - 1 through 4 (of 4 total)
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