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Resolved jamminjames
(@jamminjames)

1 year, 9 months ago

When working with forms on the backend as admin, the css is terrible. Particularly, dropdown menus are very hard to see, eg, when hitting the “Forms” or “Choose a Form” dropdown in the plugin’s Dashboard, the text of the menu items has no background color, and is partially hidden behind the header (where “Forms” or “Choose a Form” show).

I’ve tried looking for the CSS to override this via the browser inspector, and found the “forminator-select-dropdown” class. I tried adding a background color and z-index to that, but it’s not working.

How can I make these menus easier to work with, and/or get the backend css for the plugin to work?

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

1 year, 9 months ago

Hi @jamminjames

I hope you are doing well.

Can you please confirm if the HTTPS is set in WordPress > Settings?

If so, it sounds like a possible conflict, can you please create a Staging https://www.ads-software.com/plugins/wp-staging/ & run a full plugin conflict test following this guide https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

Let us know the result you got.
Best Regards
Patrick Freitas

Thread Starter jamminjames
(@jamminjames)

1 year, 9 months ago

I don’t see a “HTTPS” setting anywhere, but we are using a secure site with https, and that is what WordPress Address and Site Address are set to.

I did the staging test, and it appears the conflicting plugin is “Paid Memberships Pro”.

How do we address the issue? Thanks!
Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

1 year, 9 months ago
Hi @jamminjames

First, we need to confirm if the issue is on the Forminator side or on the other plugin side, it is possible both plugins use Select2 but do not load only on the specific page.

Can you send an email to
```
[email protected]
```
Subject: ATTN: WPMU DEV support – wp.org

Body Email: https://www.ads-software.com/support/topic/backend-css-not-working/

Best Regards
Patrick Freitas
Plugin Support Saurabh – WPMU DEV Support
(@wpmudev-support7)

1 year, 9 months ago

Hi @jamminjames

Hop you are doing fine!

I performed some additional tests on my lab site, and found the reason the dropdowns (select) elements are losing the style. Normally in the admin area a plugin should load the respective CSS style just for their admin pages. But for some reason, CSS files used by Paid Membership Pro are getting loaded on Forminator admin pages, which causes the expected styles for the dropdown/select elements to be overwritten.

In this type of scenario is recommended to reach the plugin developers (in this case, Paid Membership Pro) at their Support forum, and ask if they can help with some custom code to remove the CSS files to be loaded on other admin pages. They can provide a more precise solution on this matter since they have a thorough knowledge of the plugin code. You can reach them here: https://www.ads-software.com/support/plugin/paid-memberships-pro/

Hope this information helps.

Kind regards

Luis

Thread Starter jamminjames
(@jamminjames)

1 year, 9 months ago

Okay, thanks. Unfortunately, we’ve had other issues with their plugin as well. We’ll get in touch with them.

Viewing 5 replies - 1 through 5 (of 5 total)

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