Background picture

  • Resolved jtextra

    (@jtextra)


    7 years, 2 months ago

    Hello,

    I have tried to add a background image to one of my forms several times, but it is not working. The box just get blank, and I can’t do anything about it.

    What should I do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Lehel Szilard Marosi

    (@mlehelsz)

    Greetings @jtextra,

    Can you give us more details?
    Have you seen this presentational video on Youtube : https://youtu.be/58BBXGlyG1I ?

    Best Regards,
    Lehel

    Thread Starter jtextra

    (@jtextra)

    Hi, thank you for your response.
    I do know how to add a background picture. But after uploading a picture, and I click “Insert Into Post” the page just gets blank, and the picture is not being added to the form.

    Plugin Author Lehel Szilard Marosi

    (@mlehelsz)

    Hey,

    This issue needs deeper investigation, for this we would need more informations, which we got from you, so please give us some time to replicate, isolate and fix this issue.

    Thank You,
    Lehel

    Plugin Author Lehel Szilard Marosi

    (@mlehelsz)

    After a similar setup, as your php environment I couldn’t reproduce the issue you have, so for further investigations I have moved our discussion to our e-mail support.

    Please feel free to answer our questions there.

    Thanks in advance,
    Lehel

    Plugin Author Lehel Szilard Marosi

    (@mlehelsz)

    Greetings,

    Here is a summary about the solution we came up for this issue:

    The LINK URL field has to be empty before inserting the image into post. This means you have to remove any links present in this field, or push the none button before proceeding further.

    Example: https://www.screencast.com/t/jDmpidx2U

    Best Regards,
    Lehel

Viewing 5 replies - 1 through 5 (of 5 total)
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