Background Video disappears because iframe uncommented??

  • Resolved miss one

    (@miss-one)


    3 years, 11 months ago

    Site still under development so no link yet:
    We do see the ‘effect’ that after configuring and implementing via shortcode everything is fine for some time until after some time, suddenly the iframe is uncommented in the html code?! I cannot find out what the reason is for this behaviour.
    Plugin was updated today.

    • This topic was modified 3 years, 11 months ago by miss one.
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  • Plugin Author QuantumCloud

    (@quantumcloud)

    It can be a conflict with another plugin. Difficult to troubleshoot this without checking your site. Please try disabling other plugins one by one and see if the issue is fixed. Also, check the browser console for any warnings or errors.

    Thank you

    Thread Starter miss one

    (@miss-one)

    thank you for fast reply, i thought it could be wordfence maybe but it came back to the same thing without it. also i am trying invain to use the shortcode option for the button but it won’t appear – what can I do?

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