Backorder Management Best Practices

Hi everyone!

I’m wanting some feedback on backorder management best practices. I’ve looked for a plugin that might be able to help, and nothing really seems any better than just keeping a copy of the invoices that have backorders on then in a folder on the desk!

I understand that, especially in our circumstance (using an Australia Post plugin that changes the order status as it goes along) that when an order is placed on a manifest it is marked as Completed. This behaviour is great – except when an order hasn’t been fulfilled in its entirety.

How does everyone else manage this process? As mentioned, we are literally just keeping printed invoices in a backorders folder, and when stock comes in we are manually creating consignments and manifesting them through the eParcel website (Australia Post) as there is no way to manage this through Woocommerce. Stock has already been reduced at the time of purchase, so doing another order at $0 is going to double up on the stock reduction.

Really interested to hear how others are managing it.

Thanks!

Ben