Backup error

  • Resolved EliosArt

    (@eliosart)


    1 year, 8 months ago

    Hi,

    I was creating a full site backup and it failed.

    debug code is BMI-uobrYegu-14426

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @eliosart ,

    Your issue is most likely caused by modified PHP CLI.
    You should be able to resolve it by disabling the checking step.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Change backup method (optional): https://prnt.sc/1s1ofpa
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your backup process again.

    Let me know if that worked for you ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @eliosart ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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