Backup error mesage

Hi,

Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Regards,

Bryle

I tried to manually update just the plugins folder last night to test to see if there was another error. There wasn’t an error email but it did give me a finished (unsuccessful) notice. Prior to the manual update, the split archives has been 100 MB but I switched it back to 25 MB

Here is the Pastebin link for the logs:

https://pastebin.com/JBbbcxX5

• This reply was modified 1 year, 5 months ago by vanessa6297.

Hi Vanessa,

Can you try adding the following near the top of your .htaccess

RewriteRule .* – [E=noabort:1]

I’m not sure if I posted it in the wrong htaccess file but the update stalled again. Let me reach out to my hosting provider and ask a tech to add it and I’ll try again.

I tried to manually update the themes folder and it stalled.

here is the pastebin log link:

https://pastebin.com/KBM2haR6

Well the Bluehost support agent tried to add the code and they encountered the same error I did once the code was added to the .htaccess. After the code is pasted we encounter a 500 error.

I had pasted it at the end of the following code:
I had placed it above the closing tag but it didn’t seem to work.

RewriteEngine On RewriteBase / RewriteRule ^index.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L]

The tech support agent added the conditions and I assume pasted the text at the end either above the closing tag or in place of the final line. But that gave us a 500 error.

RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !(robots.txt|[a-z0-9_-]sitemap[a-z0-9_.-].(xml|xsl|html)(.gz)?) RewriteCond %{REQUEST_URI} .(css|htc|less|js|js2|js3|js4|html|htm|rtf|rtx|txt|xsd|xsl|xml|asf|asx|wax|wmv|wmx|avi|avif|avifs|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|webp|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|webm|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|ogv|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|_ttf|wav|wma|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|zip)$ [NC] RewriteRule .* – [L]

Can you ask your hosts for your php error logs?

I can copy the files myself. I’ll post the Pastebin link below.

https://pastebin.com/Hdw4PYHX

This was the error logs Bluehost’s tech agent was able to provide for me for 6/14/2023:

[14-Jun-2023 13:24:55 America/Boise] PHP Warning: Constant AUTOSAVE_INTERVAL already defined in /home2/reviexk2/public_html/wp-config.php on line 99
[14-Jun-2023 13:24:55 America/Boise] PHP Warning: Constant WP_POST_REVISIONS already defined in /home2/reviexk2/public_html/wp-config.php on line 100
[14-Jun-2023 13:24:55 America/Boise] PHP Warning: Constant EMPTY_TRASH_DAYS already defined in /home2/reviexk2/public_html/wp-config.php on line 101
[14-Jun-2023 13:24:55 America/Boise] PHP Warning: Constant WP_CRON_LOCK_TIMEOUT already defined in /home2/reviexk2/public_html/wp-config.php on line 102

They also provided me with the following error logs:

[14-Jun-2023 18:02:57 UTC] PHP Deprecated: Creation of dynamic property Puc_v4p11_Plugin_Update::$x-spm-yourversion-tested is deprecated in /home2/reviexk2/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/Metadata.php on line 111

[14-Jun-2023 18:02:57 UTC] PHP Deprecated: Creation of dynamic property Puc_v4p11_Plugin_Update::$x-spm-subscription-active is deprecated in /home2/reviexk2/public_html/wp-content/plugins/updraftplus/vendor/yahnis-elsts/plugin-update-checker/Puc/v4p11/Metadata.php on line 111

Aside from this they directed me back to the error logs I shared in the previous post.

Hi,

I can see that you are an UpdraftPlus Premium plugin user. As this forum is only for the free version, please can you open a new ticket and include a link of this thread.

Support form link – https://updraftplus.com/paid-support-requests/

Thanks,
Bryle

i will go ahead and do this thanks for the help.