• Resolved gwhuk

    (@gwhuk)


    Hi, the code I get is BMI-bnNwJw6t-18660. It loads and then stops – no idea why! Help is appreciated, G

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @gwhuk ,

    Please increase the memory_limit variable in your php.ini configuration, most recommended value for you is “256M”.

    Please make sure you don’t prevent PHP execution in wp-content/plugins directory, like in this example for /media: https://stackoverflow.com/a/71939506
    That will prevent our plugin from running an alternate backup method.

    There is also a chance that the process failed because you were away from the computer, e.g., your screen-saver/sleep-mode prevented your browser from continuing.

    In the method that our plugin selected for you, there is a need to keep the computer running and be on the page while it’s ongoing to keep the process (as the browser is used as middleware).
    The last thing that could cause such an issue is browser extensions or security plugins but I couldn’t find any security plugin on your site, maybe you had it installed previously and it kept their files after removal.

    In terms of browser extensions adblockers, resource limiters, and RAM control plugins can cause similar issues, so if you’re using Opera GX, Firefox, or Brave browser, it may just not work out of the box.

    Let me know if that resolves your issue ??
    Thank you!

    Thread Starter gwhuk

    (@gwhuk)

    Hi MixHa,

    Thank you for your reply. I don’t know what you mean when you say increase the memory limit variable. I can’t find these words anywhere to change the setting?

    I was at the computer and using chrome.

    Thanks for your help.

    GWHUK

    Thread Starter gwhuk

    (@gwhuk)

    So strange! I didn’t change anything and ran it again – it worked!

    Thanks again for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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