Backup failed at 79%

Hello @sentjens ,

Our process received this particular error:

504 Gateway Time-out 504 Gateway Time-out nginx/1.24.0

It means that the backup process encountered a timeout limit within your nginx configuration and was canceled by the web server.

Timeout in nginx is not the same as max_execution_time and it seems to be set around 60 seconds on your server.

You need to adjust its value in your virtual host or global configuration and restart nginx, once you do that our backup plugin will be working properly.

Let me know if that resolves your issue ??
Thank you!

At a new attempt it worked properly. Do i always have to monitor the back-up procedure or can i let it run unattended in the night ?

Hello @sentjens ,

Thank you for the update, we are happy to know that your backup process was successful!

If/When you are using browser method for the backup creation,

There is a chance that the process fails because you were away from the computer, e.g., your screen-saver/sleep-mode prevented your browser from continuing.

With this backup method, there is a need to keep the computer running and be on the page while it’s ongoing to keep the process (as the browser is used as middleware).

Kind regards