Backup Failed for unknown reason

Hi Hayder,

It shows that the backup process is timed out or killed off.

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

Kind Regards,
Bryle

Hello @bcrodua

Thank you for your reply!

I have tried that actually before but it didn’t work out.

This problem started happening after i switched from Apache Server to Litespeed Web Server. Perhaps there is something in Litespeed Web Server settings to adjust but i’m not quite sure which.

Looking forward to your reply!

Sincerely,

Hayder

Hi Hayder,

Please check this FAQ: https://updraftplus.com/faqs/i-am-having-trouble-backing-up-and-my-web-hosting-company-uses-the-litespeed-webserver/
Please let me know if that helps resolve the issue.

Thanks,
Bryle

Hi @bcrodua

Unfortunately, that didn’t help either.

Any other ideas will be greatly appreciated.

Hi,

Apologies for the late reply.

Please can you update the plugin to latest version 1.16.61 and see if you still get the same issue?

Thanks,
Bryle