Backup failed – It never finishes

  • Resolved Ali Zain

    (@alizain1)


    4 years, 3 months ago

    Using Updraft Plus free version and I am unable to backup. Backup stops at (table: wp_wfcofig). I have split backup to 100 MB, through expert settings, but didn’t work.
    I hope you get the link to the log file!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies.
    It shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

Viewing 1 replies (of 1 total)
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