Backup Failing – Debugcode

  • Resolved dbwp1

    (@dbwp1)


    1 year, 1 month ago

    Hi, When trying to backup my website. It is failing at 96% with the following debug code being displayed. Any advice on this would be appreciated.

    BMI-SR0Xr7x2-78235

    The page I need help with: [log in to see the link]

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  • Plugin Author iClyde

    (@iclyde)

    Hi @dbwp1

    My apologies for delayed reply.

    The backup process was border by LiteSpeed Web Server due to low limit of Timeout and KeepAliveTimeout options which you can modify in LSWS dashboard.

    Once you increase it to at least 300 seconds it should work properly, please also update the plugin to latest version.

    Also it seem like your hosting provider does not return real value of free disk space, make sure you have at least 1 GB for the backup before processing.

    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @dbwp1 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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