Backup fails

  • installed your plugin previously but was never able to complete backup. The % goes up to about 80% and then…”A timeout occurred (large files and slow servers are a common cause of this); trying again…”
    I tried with encryption, without encryption, and also saving to local or sending to email and still it fails….

    I’m pasting the info from backup log:
    Activity ID: 12
    Activity Type: Manual Backup
    Settings: Local
    Completion: Failed

    Backup Size: 0 B (0 files)
    Total Size: 0 B (0 files)

    Start Time: 3rd Mar 2014 10.28.44 PM
    End Time: 3rd Mar 2014 11.50.37 PM
    ———————-
    3rd Mar 2014 11.50.37 PM Warning The activity cannot proceed any further due to an unknown problem. Please visit the Help & Support section for information on where to find help.
    3rd Mar 2014 11.20.45 PM Information File system backup completed.
    3rd Mar 2014 10.58.41 PM Information Folder /123tech/wp-content/plugins/wponlinebackup/tmp was excluded: Temporary backup directory
    3rd Mar 2014 10.43.47 PM Information Folder /123tech/wp-content/backups was excluded: Local backups directory
    3rd Mar 2014 10.28.53 PM Information Database backup completed.
    3rd Mar 2014 10.28.49 PM Information Initialisation completed.
    3rd Mar 2014 10.28.49 PM Information Ignoring comments that are marked as spam.
    3rd Mar 2014 10.28.49 PM Information Ignoring comments in the trash.
    3rd Mar 2014 10.28.49 PM Information Backup starting…

    —————————————
    also here is the info thatb you might need about the settings/specs on the server:
    Online Backup for WordPress Plugin Version 3.0.4
    WordPress Version: 3.8.1 (standalone)
    PHP Version: 5.3.25
    Server Software: LiteSpeed
    MySQL Server Version: 5.1.70-cll
    MySQL Client Version: 1.0; MySQL Packet Size: 32?MiB
    Memory: 256M; Post: 100M; Upload: 100M; Timeout: 90
    Memory Changable: Yes; Admin Cache Size: 1.19?MiB
    Status: 1 row, 22.58?KiB packet size, 1.08?MiB cache freed, 67.61?MiB memory used
    Capabilities: hashcopy gzdeflate php5hash DES AES128 AES192 AES256
    End of Information
    ——

    Please help.
    Anthony

    https://www.ads-software.com/plugins/wponlinebackup/

    [ No bumping please. ]

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