Backup file removed from 1&1 host

  • Resolved sdommer

    (@sdommer)


    8 years ago

    Hi,

    Over the course of a day, I created two full backups, and in each case, the backup files were eventually deleted on the server.

    Settings had the files placed here:

    wp-content/uploads/backup-guard

    I was able to view the backup files while connected to my hosting provider (1&1), but then some time later (hour or two), the files were no longer there.

    Only the backup files have been removed, the directory structure remains intact.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author JetBackup

    (@backupguard)

    Hello,

    Might be you’ve checked the option to automatically delete local backup copies after upload?

    Checkout the following regarding that: https://backup-guard.com/products/backup-wordpress/doc/auto-delete-local-backups

    Regards,
    Lisa Breen
    Support Team, BackupGuard

    Thread Starter sdommer

    (@sdommer)

    Thank you for the reply.

    Is this a setting only available on the purchased version?

    The only options I see under settings are:

    Reload Enabled – On/Off
    Ajax refresh frequency –
    Backup Destination path – hardcoded to wp-content/uploads/backup-guard, not able to change.

    There are no options for me make the changes to the settings you reference.

    Thanks

    Plugin Author JetBackup

    (@backupguard)

    Yes, the mentioned feature is included in Gold and Platinum versions at this moment. The full list of features you can find here: https://backup-guard.com/products/backup-wordpress/

    Regards,
    Lisa Breen
    Support Team, BackupGuard

Viewing 3 replies - 1 through 3 (of 3 total)
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