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Backup folder in Dropbox is empty

rsmets — Fri, 10 Aug 2018 16:56:23 +0000

Hi!
I made a backup of my site to Dropbox, and the plugin Updraftplus seems to work fine, in WordPress it shows the backup, and sent to Dropbox.
However, when I go to my Dropbox account, the folder is created, but it′s empty…

I tried to rescan, but nothing appears in the folder, and I don′t understand.
I followed the video tutorial too.
I made a screenshot, but cannot seem to attach it here.

I HOPE someone can help as it SHOULD be simple but I”m spending sooo much time again ??

Rachel

Reply To: Backup folder in Dropbox is empty

James Huff — Fri, 10 Aug 2018 17:37:49 +0000

I recommend asking at https://www.ads-software.com/support/plugin/updraftplus so the plugin’s developers and support community can help you with this.

Reply To: Backup folder in Dropbox is empty

rsmets — Fri, 10 Aug 2018 18:57:29 +0000

Dear James,
I wish I could and I certainly tried, but there’s no button to create a topic there.
So I can’t.

Reply To: Backup folder in Dropbox is empty

James Huff — Fri, 10 Aug 2018 19:43:14 +0000

Scroll down to the bottom there and you’ll see a form to create a new topic.

Reply To: Backup folder in Dropbox is empty

rsmets — Fri, 10 Aug 2018 20:39:36 +0000

Thanks James, I just posted it there. Crossing fingers ??

Reply To: Backup folder in Dropbox is empty

James Huff — Fri, 10 Aug 2018 21:26:40 +0000

You’re welcome!

Topic continues at https://www.ads-software.com/support/topic/backup-folder-in-dropbox-is-empty-2/