• Resolved sanjayc

    (@sanjayc)


    Hi,
    I am trying to create full backup with backupguard, of my site. I had created backups earlier successfully . I was creating a backup two days ago and cancelled it in between. After that, I tried twice and it failed both times. The database backup is successful, but the file backup is not happening.

    Log snippet from successful old backup:

    Date: 2022-02-26 08:32:00 UTC
    Reloads: ON
    User mode: Free
    BackupGuard version: 1.6.8.5
    Supported archive version: 5
    Database prefix: wp_
    Site installation: standard
    OS: Linux
    Server: Apache
    User agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36
    PHP version: 7.4.27
    MySQL version: 5.5.5
    Int size: 8
    Int lib: gmp
    Memory limit: 768M
    Max execution time: 30
    Disk free space: 214GB
    CURL available: Yes
    Openssl version: OpenSSL 1.1.1m  14 Dec 2021
    CURL version: 7.81.0 / SSL: OpenSSL/1.1.1m / libz: 1.2.7
    Email notifications: OFF
    FTP passive mode: OFF
    Exclude paths: 
    Tables to exclude: 
    Number of rows to backup: 10000
    AJAX request frequency: 
    Environment: WordPress 5.9.1
    Backup mode: Manual
    Backup type: files,database
    2022-02-26 08:32:59: End backup table: wp_realmedialibrary_meta
    2022-02-26 08:32:59: End backup database
    2022-02-26 08:32:59: Backup database total duration: 3 seconds
    2022-02-26 08:32:59: ------- Reload Service -------
    2022-02-26 08:33:02: Start backup files
    2022-02-26 08:33:02: ------- Start prepare file tree -------
    2022-02-26 08:33:08: ------- End prepare file tree -------
    2022-02-26 08:33:08: Number of files to backup: 35227
    2022-02-26 08:33:08: Root path:

    Log snippet from failed backup

    2022-06-09 06:17:08: End backup table: wp_realmedialibrary_meta
    2022-06-09 06:17:08: End backup database
    2022-06-09 06:17:08: Backup database total duration: 3 seconds
    2022-06-09 06:17:08: ------- Reload Service -------
    2022-06-09 06:17:34: Start backup files
    2022-06-09 06:17:34: ------- Start prepare file tree -------
    2022-06-09 06:21:40: SGExceptionExecutionTimeError: Execution timeout error

    [File: public_html/wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 137, URL: /wp-admin/admin-ajax.php?_fs_blog_admin=true]

    User mode: Free
    BackupGuard version: 1.6.8.6
    Supported archive version: 5
    Database prefix: wp_

    Site installation: standard
    OS: Linux
    Server: Apache
    User agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.63 Safari/537.36
    PHP version: 7.4.29
    MySQL version: 5.5.5
    Int size: 8
    Int lib: gmp
    Memory limit: 768M
    Max execution time: 30
    Disk free space: 471.9GB
    CURL available: Yes
    Openssl version: OpenSSL 1.1.1n  15 Mar 2022
    CURL version: 7.83.0 / SSL: OpenSSL/1.1.1o / libz: 1.2.7
    Email notifications: OFF
    FTP passive mode: OFF
    Exclude paths: 
    Tables to exclude: 
    Number of rows to backup: 10000
    AJAX request frequency: 2000
    Environment: WordPress 5.9.3
    Backup mode: Manual
    Backup type: files,database
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