Backup incomplete!

  • Resolved maxlwie

    (@maxlwie)


    5 years, 6 months ago

    Hey team,

    I have noticed that my automatic backups are not finishing. Now I tried to do a manual back up and after it is about half way backing up I get a message saying “Waiting until scheduled time to retry because of errors”? These manual backups also dont finish.

    I am currently backing up to my email address. Is this a problem?

    How can I share my LOG with you? I do not want to use pastebin. Is there a support email I could send the LOG to?

    Thanks

    • This topic was modified 5 years, 6 months ago by maxlwie.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Yes, please send us copy of the backup to help us know the cause of the issue.
    You can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    Thread Starter maxlwie

    (@maxlwie)

    Hi, are there any security issues with sharing this information here? I dont want anyone using the log to find backdoors into my website. Is there no support email I can send my log too?

    Thanks

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    There should be no problem sharing the log here.

    Regards,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Backup incomplete!’ is closed to new replies.