Backup isn’t returning images

  • Resolved Ryan_Fleming

    (@ryan_fleming)


    8 years, 4 months ago

    Hi,
    I am having a strange issue that no one seems to be able to solve. A few days ago, something happened to my site – https://www.deadbeatspanel.com – and about 90% of my images disappeared. I spoke to my hosting company and they suggested I do a restore and I did, but the images are still gone. I went back and did an older restore from 2 weeks ago, and they say the same thing.

    Your plugin has 19 GB of data while my site is 25GB, so I’m hoping the image library is also backed up, but I have no idea how to retrieve it other than through the plugin. Any help getting my images back would be GREATLY appreciated. I reloaded the first four pages worth just to make it look passable, but almost all posts on page 5 and on are gone.

    Help!
    thanks,
    Ryan

Viewing 1 replies (of 1 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi Ryan,

    Please could you send us a copy of the latest restoration log? This can be found in the ‘wp-content/updraft’ directory of your site, via FTP.
    The contents will be too long to post here directly, but you can use an online service such as Pastebin, and post the link here.

Viewing 1 replies (of 1 total)
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