• Resolved unitor12

    (@unitor12)


    Hello friends, I am trying to restore my website and after 1% the restoration goes down, what can I do? The code it gives me is BMI-Pxl9wDiW-84873

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  • Plugin Author iClyde

    (@iclyde)

    Hi @unitor12

    Super-Quick Migration module failed because it couldn’t download backup file.

    URL you provided for download returned 403 error, which means that the file is protected for unauthorized users.

    ?It can be caused by:
    ?a) Our plugin settings on the website where you created the backup
    ?b) Some security plugin
    ?c) Some firewall (plugin or server side)
    d) Hosting provider other security solutions (e.g. block .zip files download).

    In our plugin you can find this option (on the website where you created the backup):

    1. Go to section section of the plugin
    2. Allow for migration: https://prnt.sc/pVzI9daRJPFn
    3. Save that section, then open “Other options” section
    4. Enable alternate download method: https://prnt.sc/1slr41w
    5. Save it as well

    Now you can start restoration with Super-Quick Migration module once again.

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @unitor12 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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