Backup Migration running out of memory

  • Resolved digitaldumpstation

    (@digitaldumpstation)


    2 years, 3 months ago

    I keep getting the following error when running a backup (Out of memory (allocated 149155840) (tried to allocate 69437976 bytes)). According to my system Status information (below), I have more than enough memory to accomplish the backup.I have cleared all caches, uninstalled the plugin and reinstalled the plugin and still the back doesn’t complete.
    Thank you in advance for you assistance 

    ## System Status ##
:: 2022-08-17 @ 23:18:13 UTC

  Writable wp-content Directory
  1

  PHP: Version
  7.4

  WordPress Version
  6.0.1

  PHP: memory_limit
  512M

  PHP: post_max_size
  126M

  PHP: max_execution_time
  300

  PHP: upload_max_filesize
  64M

  PHP: max_input_time
  1000

  PHP: max_input_vars
  1000

  PHP: display_errors
  0

  Dynamic CSS
  on

  Dynamic Framework
  on

  Dynamic JavaScript
  on

  Critical CSS
  on

  Static CSS
  on
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter digitaldumpstation

    (@digitaldumpstation)

    Additional log information
    [ERROR] [2022-08-17 23:14:16] Error file/line: ***ABSPATH***/wp-admin/includes/class-pclzip.php|2700
    [STEP] [2022-08-17 23:14:17] Aborting backup…

    Plugin Author iClyde

    (@iclyde)

    Hi @digitaldumpstation

    Could you please generate debug code of the failed process and share it?
    You should be able to do that after backup fail.

    But if you can’t find it after failure, simply send it manually using troubleshooting section: https://prnt.sc/lKbjrSAqQudm

    It will give me a better background of what’s going on.
    For now I assume you may have higher amount of memory set in your wp-config.php than your php.ini configuration allows.

    Thank you!

    Thread Starter digitaldumpstation

    (@digitaldumpstation)

    Here is the debug code BMI-7x4Lcksa-85685. Thank you for the assistance

    Thread Starter digitaldumpstation

    (@digitaldumpstation)

    I received this email and followed the directions. I was able to get a successful backup.

    Hi Kevin

Your process ran out of memory, we have alternate backup method that can resolve the issue.

Please open first section of the plugin named: "What will be backed up?"
Find subsection named: "Exclude by folder / file name (case-sensitive)"
Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e 

Once you do that, please follow these steps:
1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

Let me know if that worked for you :)
Thank you!

Kind regards
iClyde – Tech Support
    Plugin Author iClyde

    (@iclyde)

    Wonderful, thank you for your confirmation @digitaldumpstation! ??

    Thread Starter digitaldumpstation

    (@digitaldumpstation)

    that fixed it. thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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