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Resolved shootingparrots
(@shootingparrots)

5 years, 11 months ago
I recently switch my web hosting, the main difference now is that my site is ssl. Since then automatic backups have stopped and manual backups produce a ‘not finished’ message. I’ve tried various solutions suggested on the forum without success and am hoping you might be able to help.

You can see my latest log file here
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- This topic was modified 5 years, 11 months ago by Jan Dembowski.
The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

Plugin Contributor DNutbourne
(@dnutbourne)

5 years, 11 months ago
Hi,

Apologies, it appears that you have linked the wrong file.
Mods, please could you remove the link (private information)?

@shootingparrots please could you link to the log again?
- This reply was modified 5 years, 11 months ago by DNutbourne.
Thread Starter shootingparrots
(@shootingparrots)

5 years, 11 months ago

Sorry about that! Here is the correct link to yesterday’s backup log:

https://www.dropbox.com/s/u7m5a608pbbad8k/log.1e451889503e%20%282%29.txt?dl=0

Plugin Author David Anderson
(@davidanderson)

5 years, 11 months ago

Hi,

The error in the log means that Amazon S3 does not accept the credentials entered in your settings.

David

Thread Starter shootingparrots
(@shootingparrots)

5 years, 11 months ago

Not sure what you mean by that. However, below is a link to my latest log file to my Updraft Vault account which again says “not finished”.

https://www.dropbox.com/s/5kk9vo6luenw6ap/log.28b6b96affb6.txt?dl=0

ranamajid007
(@ranamajid007)

5 years, 11 months ago

Hi David,

I am also facing the same issue and in my case Backup stops after 28%. It gives this error.
WordPress has a number (44) of scheduled tasks which are overdue.

Thanks
Majid

Plugin Author David Anderson
(@davidanderson)

5 years, 11 months ago

The error in the log means that Amazon S3 does not accept the credentials entered in your settings.

I.e. It does not accept your key/secret as valid credentials.

Plugin Author David Anderson
(@davidanderson)

5 years, 11 months ago

@shootingparrots

My apologies; I was mis-interpreting the log file.

On a more careful reading, I now see that there is a problem with backing up to things using the S3 protocol (which includes Vault) when the upload-to-network stage takes more than an hour.

This will need us to create a fix. I have logged a high-priority issue in our issue tracker.

David

Plugin Author David Anderson
(@davidanderson)

5 years, 11 months ago

Hi,

Please update to the development version and start a fresh backup; hopefully the problem will be gone:

https://updraftplus.com/faqs/devversion/

David

Thread Starter shootingparrots
(@shootingparrots)

5 years, 11 months ago

I updated to the development version as you suggested but I still get a “not finished” error message.

More to the point, my web host contacted me to say that there was a surge in usage which is almost certainly caused by Updraft so I have deactivated the plugin for the time being. If it is something you are dealing with at your end please let me know here.

Plugin Author David Anderson
(@davidanderson)

5 years, 11 months ago

Concerning resource usage, see: https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/

Viewing 10 replies - 1 through 10 (of 10 total)

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