backup not finishing

  • Hello,

    Having a PHP warning (PHP Warning: ftp_nb_continue(): Quota exceeded: [/backup_2018-03-24-0854_Compta_Emerging_Business_f7afdca5d5a4-uploads.zip] won’t be saved in /home/cebsolut/public_html/wp-content/plugins/updraftplus/includes/ftp.class.php on line 111) but can’t fully understand the issue:
    – quota doesn’t seem exceded and
    – files are being written at remote FTP address
    – the line 111 states: $ret = ftp_nb_continue($this->conn_id);
    How can I check on the issue?
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

    Thread Starter Pedro Cavaco Henriques

    (@pchenriques)

    Hi, Bryle

    Sorry for the late reply.

    Here is the backup log: https://1drv.ms/t/s!AiaRvVZFKUS_l05ihuXmQL-6j5Jj

    The backup complete yesterday but the same problem is persisting today (log file).

    Thanks,

    Pedro

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    From the log, UpdraftPlus is receiving the “quota exceeded” error from the FTP server.

    Even if the total disk space on the FTP server is not full, it may be the case that the specific FTP user that is configured has a limited quota. In this case, you would need to disable or increase that user’s quota.

    Thread Starter Pedro Cavaco Henriques

    (@pchenriques)

    Hi,

    You are right! It was the quota for the user on the remote location. Fixed.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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