• Resolved Jan

    (@jannetto96)


    Hi!
    I want make a backup of 4 November on my website. It seems ok in the log files… I guess but the website is the same. Maybe I need to click after it shows me “backup successful”?

    I show you my log file and i hope you can help me with this to restore my website:

    LOG FILES:
    https://gofile.io/?c=rgYBLS

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Jan

    (@jannetto96)

    Also woocommerce products images are not imported correctly…

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

Viewing 2 replies - 1 through 2 (of 2 total)
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