backup now working

  • Resolved hellobirdybird

    (@hellobirdybird)


    2 years, 1 month ago

    The backup using Total Upkeep isn’t working on my DreamHosted website. I get a notification that it didn’t work and then the bar “sending email” at the bottom of the section never stops. Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @hellobirdybird thanks for reaching out although I’m sorry to hear you’re having some issue with a backup.

    Total Upkeep makes a log every time you create a backup, and that’s going to be the place we want to check first.

    Navigate to?Total Upkeep > Tools > Logs?and look for your most recent log with a name like?archive-XXXXXXXX.log. If you can copy that and paste it here, we’ll be able to get some more information about what went wrong.

    Thanks!

    brandonco

    (@brandonco)

    Hi @hellobirdybird,

    We haven’t heard from you in a while so we’re assuming you’ve gotten this resolved. Please don’t hesitate to reach back out if we can offer more assistance in the matter.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘backup now working’ is closed to new replies.