Backup of Uploads folder.

  • Resolved mikegraf

    (@mikegraf)


    8 years ago

    Hi Guys,

    Hope someone can help out here.

    So I was doing some debugging on our site and noticed that the plugin throws a browser console error when we have the Uploads folder selected to be backed up.

    I tried to do a backup with the uploads folder deselect and no errors appear.

    Here is the error.
    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:4 POST https://mydomain.com/wp-admin/admin-ajax.php 500 (Internal Server Error)send @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:4ajax @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:4n.(anonymous function) @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:4updraft_backupnow_go @ updraft-admin-ui.js?ver=1.12.29-1479996891:1092backupnow_modal_buttons.(anonymous function) @ updraft-admin-ui.js?ver=1.12.29-1479996891:1664d.click @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:98dispatch @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:3r.handle @ load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,jq…:3
    updraft-admin-ui.js?ver=1.12.29-1479996891:883 Error caught by UpdraftPlus ajaxError handler (follows) for https://mydomain.com/wp-admin/admin-ajax.php

    Error caught by UpdraftPlus ajaxError handler (follows) for https://mydomain.com/wp-admin/admin-ajax.php
    updraft-admin-ui.js?ver=1.12.29-1479996891:884 Internal Server Error

    If I de-select the uploads folder to be backed up then there is no error. Looking through the log file created by updraft, there is no warnings or errors.

    Has anyone come across this console error message? Really would like to figure out why it is happening.

    Thanks for your help!

Viewing 1 replies (of 1 total)
  • Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    Could you (or your hosts/server admin) please check the PHP error logs?
    500 Internal server errors are generic errors that cover a large number of possibilities. The PHP error logs should contain further information.

    It is possible that, due to the size of the uploads, the backup process is encountering a memory limit error.

Viewing 1 replies (of 1 total)
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