Backup problem

  • Resolved viagozo

    (@dudematters)


    2 years, 5 months ago

    Hi,

    I’ve tried to make a backup of my site, maltacode.eu.
    Partly to test your plugin before purchase, mainly for migrating sites from one server to another.

    My debug code is: BMI-b2ZQUW4S-05393

    I have used it on other sites and there it worked fine. Hope you can see what goes wrong here creating a backup.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @dudematters

    I haven’t seen such error before but it may be caused by insufficient permissions.
    Overall the backup looks fine, you should check if the file is visible on backup(s) list.

    It failed after success, but on failure we remove the backup file and clean all temporary files.

    For now, please follow:
    1. Make sure the backup directory is writable by PHP (correct user is set)
    – If you don’t know how to do this / don’t have permissions to do that, continue.
    2. Go to “Other options” section
    3. Change backup method: https://prnt.sc/1s1ofpa
    4. Disable PHP CLI checking: https://prnt.sc/1sljr31
    5. Save “Other options” section
    6. Force stop both processes: https://prnt.sc/1trv1tm

    Try to run your backup process again.

    In the error log I see that one of your plugin generates constant error each request “google-site-kit”, if it’s not up to date, please consider update as it may resolve the issue.

    Let me know if that resolves the issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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