Backup restoration fails

  • Resolved blackmonday

    (@blackmonday)


    1 month, 4 weeks ago

    I’m migrating to different domain and the backup migration is failing.
    I’m able to successfully create the backup and save this to my local computer. Then it succussfully uploads to the new WordPress. But if fails to restore. I hope you can help!

    Debug code: BMI-mQu8Nbio-32402

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  • Plugin Support MixHa

    (@mixha)

    Hello @blackmonday ,

    The restoration process encountered a timeout limit within your Apache configuration and was canceled by the web server.

    Timeout in Apache is not the same as max_execution_time and it seems to be set around 30 seconds on your server.

    You need to adjust its value (at least 300) in your virtual host or global configuration and restart Apache, once you do that our plugin will be working properly.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @blackmonday ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

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