• Resolved junganlai

    (@junganlai)


    Hi,

    I am using the PRO version but found if I click “database repair”, it just count and nothing happened. If using FREE version 1.4.7.1, it works fine.

    I also using PRO version to restore, but found some JETPACK and Themes configuration are missing. The restore process is not complete because I stop it after two hours for a only 80MB fully backup file.

    Kevin

    https://www.ads-software.com/plugins/dropbox-backup/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter junganlai

    (@junganlai)

    Hi

    It works fine after reconnecting to Dropbox with PRO version.

    But I still worry about why the restore procedure take so long and won’t stop.

    Any suggestion for a good restore? for example, disable all plugins or just a clean wordpress site? Don’t have a chance to try because my site has been in product.

    Kevin

    Plugin Author helena46

    (@helena46)

    Hello Kevin,

    You have opened 2 Support Tickets and we answered to them:
    TICKET-W:1608261623071282
    TICKET-B:1608290146170823
    Please, check your email and give us answers through the email.

    Regards,

    Backup & Restore Support Team

    Plugin Author helena46

    (@helena46)

    The support was provided through the opened tickets. The topic can be closed.

    Plugin Author helena46

    (@helena46)

    The support was provided through the opened tickets. The topic can be closed.

    Backup & Restore Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Backup & Restore Dropbox Plugin Pro version issue’ is closed to new replies.