backup schedule

Hi Enrique,

Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
Please copy the content in to an online service such as Dropbox or Pastebin, and post the link here.

Regards,
Bryle

Hi
Thanks for answering

This is the log of 08/18

This is the log from 08/17

I have nothing more than this that I send you

Thanks
Enrique

Hi Enrique,

Thank you! The log for those dates shows that the backup has successfully complete

Looking back at the screenshot, I notice that there is a warning message that is cut. Can you please show me the message and what it says?

Regards,
Bryle

Hi Bryle

The backup copies of the database, performed correctly every day

The problem is in the total copy of files of the site. This copy has not been made.

It is scheduled once a week, and since the plugin was installed, this copy has not yet been made.

Look at the image that I attach https://prnt.sc/u2dle0

According to the information presented by the panel, the files will be backed up on 08/26 at 00:41. The copy is scheduled for once a week.

If the plugin was installed four days ago (08/15) and the file copy is scheduled for 08/26, you can see that then it is 11 days until the file copy is done

This must be the message you ask me

This backup task (d0091a708ed2) is either complete or began over 2 days ago: ending (1597854754.5159, ) (existing jobdata keys: ) (ag. 19 18:32:34)

this is the log https://1drv.ms/t/s!Ao29xXd2UVMinX9Xy2JCCOLxIn_I?e=W7L6ve

If you need access to the backoffice I can send it to you

Thanks
Enrique

Hi Enrique,

Can you please click this https://share.getcloudapp.com/E0unAlN0
Download the log and send it here please?

Thanks,
Bryle

Hi
This file that you ask me to send you I already did yesterday

I attach it again https://1drv.ms/t/s!Ao29xXd2UVMinX2sXayi7_SnctoE?e=wEJqSh

I repeat
The backup copies of the database are performed very well every day, as it is configured, I even received the email with the notice of the successful copy

The problem is the copy of the files that has not been made by any

Do you think it would be better to do a new re-installation of the complement ???
Thanks
Enrique

Hi Enrique,

Can you take a screenshot of the full page please?

Regards,
Bryle

Hi

screenshot of the full page https://prnt.sc/u2xtx7

Acces my panel

Regards

Hi,

Can you please try to Wipe settings, from UpdraftPlus > Advanced tools > Wipe settings, Click Wipe settings button. This will reset all of your settings so you will have to setup your backup schedule and remote storage again. Your backups will not be removed in this process.

Once done, can you try to run a new full backup?

Regards,
Bryle