Backup storage management on the Jetpack

  • Resolved aubai55

    (@aubai55)


    2 years ago

    Hello
    I want to ask a question about backup on Jetpack,
    Is there a way to manage this backup? the backup is taken daily for 30 days old, and I want to delete some of these days,
    and I want to know if I can manage this storage, and how is that done?
    Thank you

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  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    I’m afraid currently, we don’t have an option for users to remove backups from our storage for their site, but we can do this for you.

    Could you please contact us via this contact form and let us know the date from which you want to remove all previous backups created for the site? Please also mention the site address there.

    Please contact us from the same account on which you have the plan so that we can verify the ownership before removing the backups. ??

    Plugin Support Alba (a11n)

    (@ctdealba)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.

    Best,
    Alba

Viewing 2 replies - 1 through 2 (of 2 total)
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