Backup stuck

Hi @e1thx ,

Thank you for reaching out!

First and foremost, may I kindly request you to remove the links you shared in your first message? It’s for your site’s security, as this is a public forum.

And regarding the issue: happy to take a look for you. Could you kindly generate a debug code for us manually from the plugin page? You can follow these steps below, and then paste the prompted code as a reply;

Troubleshooting section > Check advanced options and click on button:
Share debug infos with BackupBliss team

And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

Sorry for publishing the data, I can’t edit the post, but I removed the data from the hosting

Debug code below

BMI-Xkyt1x5I-88854

Hi @e1thx ,

Thank you! Your issue is caused by a modified PHP CLI. You can resolve the issue by disabling the checking step within our plugin configuration.

Please follow these steps on the site where you experienced this error:

1. Go to the “Other options” section
2. Disable PHP CLI checking: https://prnt.sc/1sljr31
3. Change backup method (optional): https://prnt.sc/1s1ofpa
4. Save the “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

Once you do that, try to run your backup process again.

Let me know if that works for you ??
Thank you!

Thank you very much, everything went smoothly ??

You’re most certainly welcome @e1thx ! If you need any further assistance, please feel free to create a new thread in our forum.