backup throwing errors and not finishing

  • Resolved amc4042

    (@amc4042)


    4 years, 5 months ago

    UpdraftPlus has been working well for a year or so. A few weeks ago it started to throw errors (see log excerpt) and not finishing properly almost any backup

    I changed the split size to 25MB with no change in behaviour.

    thanks
    =========================

    0016.086 (0)
    Google Drive: ERROR: Have not yet obtained an access token from Google (has the user authorised?) (Invalid request (refresh token not present).) (no_refresh_token)
    0016.112 (0)
    An error condition has occurred for the first time during this job
    0016.146 (0)
    Retain: beginning examination of existing backup sets; user setting: retain_files=2, retain_db=2
    0016.149 (0)
    Number of backup sets in history: 7; groups (db): 1

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter amc4042

    (@amc4042)

    Thanks
    Here you are
    a log file deriving from a unsuccessful backup
    successful backup

    and, another one, from yesterday 14th, from a successful backup
    successful backup

    I don’t know what causes a backup to be successful or not. They usually fail, but maybe after some hours one of them suddenly becomes successul…..

    Thanks

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Sorry, please can you change the file permission settings? I can’t view it at the moment.

    Regards,
    Bryle

    Thread Starter amc4042

    (@amc4042)

    Well, I don’t know how to change file permissions in Drive…

    Try this instead

    blog.datium.eu/docs/log_ERRORS.txt
    blog.datium.eu/docs/log_NOERRORS.txt

    both case-sensitive….

    thanks

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please can you try the latest version? We released an update yesterday.

    Let us know if you still get the same issue.

    Thanks,
    Bryle

    Thread Starter amc4042

    (@amc4042)

    Thanks, I updated to last version. Nothing changes, see a new log in
    blog.datium.eu/docs/log_202010211203.txt

    thanks

    Thread Starter amc4042

    (@amc4042)

    I have replaced the remote backup from Drive to dropbox. Seems to work now (no errors, apparently succeded messages). 7 zip files
    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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