Backup upload on remote storage

  • Resolved fahadbhojani

    (@fahadbhojani)


    1 year, 9 months ago

    Hi,

    I have installed updraftplus for site backup I connected my google drive but my backup is not uploading on remote drive. I troubleshooted with wipe settings as well but issue is remain same. I can see updraft folder in my google drive but backup files are not uploading.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter fahadbhojani

    (@fahadbhojani)

    https://drive.google.com/file/d/1O3_wvgDg1GtT3ca7VvhiYdb4p1PgO5vf/view?usp=sharing

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Your log is showing the following

    0013.938 (0) Cloud backup selection (1/1): none with instance (1/1) (last)

    0013.939 (0) No remote despatch: user chose no remote backup service

    It doesn’t look like you have any remote storage selected. Can you ensure that you

    1. Set up the remote storage in the Settings tab and
    2. After you hit the blue “Backup now button” that you have the remote storage option checkbox ticked.
    Thread Starter fahadbhojani

    (@fahadbhojani)

    Hi,

    My remote storage is connected.

    https://paste.pics/41d68099e950614dce25a7dc20db1d35

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you run a new backup? Let it run for a good amount of time and then check if the process is successful? If not, please send us again a copy of the log.

    Thanks,
    Bryle

    Plugin Support vupdraft

    (@vupdraft)

    We are closing this ticket as we have not heard from you in a while. If you are still experiencing any issues, please open a new ticket.

Viewing 6 replies - 1 through 6 (of 6 total)
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