Viewing 7 replies - 1 through 7 (of 7 total)
  • I had the same problem at my site. When on the WordPress backend, after activating backupwordpress, I went to Tools>Backups, (which is the Manage Backups screen for backupwordpress). On that screen there was the following: “Database Manually(0)”, “Complete Manually(0)”, and “+ add schedule”. When I click on “Settings” the screen I get only allows me to do a manual backup (and not a scheduled backup).

    Someone else who was able to schedule backups had the following on their Manage Backups screen: “Complete Weekly (1) | Database Daily(14) | Complete Weekly(12) | + add schedule”.

    So why did the other person have different options than me (on the Manage Backups screen)?

    After re-reading some guidelines for support, I see I should’ve opened my own support thread in the forum. Sorry. Since I already started using this support thread, I will keep on using it.

    I have some additional information.
    My website is at https://test.smallchurchpayroll.com, and the site is hosted by Bluehost.

    In my previous post I mention the Manage Backups screen. I did that to help with debugging. It is the Schedule Settings popup (obtained through the Manage Backup screen) where the only option for Schedule is “Manual Only”.

    Support responded with: “So this issue comes up a lot with users who run maintenance mode plugins as it effects WP Cron from functioning properly.” It turns out that after I deactivated one of my other plugins, the problem was fixed, (meaning that I was now able to schedule automatic backups with BackUpWordPress).

    I consider this issue to be resolved.

    Thanks ed7admin, i add the same problem & a plugin was the cause. Fortunately, it was a minor plugin…

    Plugin Contributor Paul de Wouters

    (@pauldewouters)

    Great! Thanks for the update

    Thank you @ed7admin for reporting your solution here!

    I was also having this problem on a clients site and was wondering what the issue was. I migrated my clients site from Bluehost to my own setup. After reading that you were on Bluehost your solution was to deactivate a plugin, I then deactivated the “Mojo Marketplace” plugin and the option to schedule backups returned.

    @ed7admin and @tdt34 was the Mojo Marketplace plugin the cause of your issue?

    Hope this helps someone else..

    Jessica

    (@jessshailes)

    Hi I haven’t been able to identify a plugin that is conflicting that I don’t need to keep for my ecommerce website. If I wanted to add the cron job via a cron manager would there be a way to do that instead? If yes what would the hook be please?

    Best Wishes

    Jess

Viewing 7 replies - 1 through 7 (of 7 total)
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