BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

  • Resolved trevorlock

    (@trevorlock)


    7 years, 1 month ago

    Hi there,

    I’m trying to restore an old version of my site and I keep getting this error message:

    BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

    Your hosting has an execution time limit of 1000 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP.

    My host Site 5 say they’ve increased my execution time limit but I still get this error warning.

    Please help!

    Thanks,
    Trevor

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JetBackup

    (@backupguard)

    @trevorlock, could please open a ticket for this: https://backup-guard.com/products/backup-wordpress/support-p2p. So, we’ll look into it.

    Regards,
    Lisa Breen

    Karen

    (@karencole37)

    Hi, I have the same problem. They want my web host which is Inmotion to increase the execution time for PHP scripts. Meanwhile, what do I do when I’m continuously adding blog posts and the site is growing bigger, not smaller? How big does the execution time for PHP scripts have to be in order to ensure that the site takes a backup that works, and that can be restored perfectly, with at most only minor tweaks needed? I have a ten to eleven page site, and 60+ (there will be more) blog posts.

    Karen Cole
    [email protected]

    I am having the same issue; this appears to be a recent problem. Following for solution.

    I have a similar but not the same situation. Restoring a backup from PHP 5.6 (made my restore site backward compatible), increased size to 10,000,000 sec (which should be plenty of time), and still get the same error. Is this a standard thrown exception when the problem could actually be deeper. I do have a ticket open and been waiting on a response.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘BackupGuard Error: PHP EXECUTION TIMEOUT ERROR’ is closed to new replies.