BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

My site is about 1 GB in total size, pages/blogs/settings and all. I keep getting this error, even though I had them increase the PHP scripts execution time to 300,000 seconds. Could I just upgrade to Backup Guard Platinum to fix this? Currently I have Backup Guard Gold. Would that work somehow?

Here’s the error message I keep getting, over and over and over again. I think the original PHP scripts execution time was something like 30 seconds.

BackupGuard Error: PHP EXECUTION TIMEOUT ERROR

Your hosting has an execution time limit of 300000 seconds for PHP scripts, which is not enough for performing a full backup/restore of your website. A full website backup/restore is a complex process which may take a couple of minutes depending on many circumstances. The needed execution time varies depending on the backup options and your server performance, that’s why we cannot tell exactly how much execution time is needed. But, almost all hosting providers give users the ability to increase the execution time limit or they increase it themselves, upon user request. Please ask your hosting provider if they are able to increase your execution time limit. If this isn’t an option for you, then try to activate the “Reloads enabled” option in the settings (to compress your data chunk by chunk). Then disable any security plugin which could prevent nopriv ajax calls and try again to create a new backup. If you still see this error, please contact us and we’ll do our best to help you figure it out ASAP.

I need to put my execution time in seconds for PHP scripts back to either a reasonable number or to the Unlimited setting. So that I can install the plugin All in One SEO Pro from Semper Plugins. I need that plugin, I think. Is there some way to make the PHP time flexible, or unlimited, or to stop the error some other way than having an extremely long execution time for PHP scripts? I have now bought BackupGuard Platinum, but I’m at a loss about this problem. I think we need to fix it some other way than having a long time such as 30,000 seconds for executing PHP scripts. Maybe either make the time normal, shorter again like it was originally, or make the time Unlimited. And find some other way to make the error regarding BackupGuard be fixed, so that the backups will run.

I have this issue as well – following for a resolution.

• This reply was modified 7 years, 1 month ago by Amanda Zimmerman.

I need to talk to someone about deleting both Backup Guard Gold and Backup Guard Platinum from my account. Then reinstalling Gold and then getting a refund for Platinum. I only need BG Gold, not Platinum. I think I could get by taking only manual backups for Gold, but both Gold and Platinum are deactivated in my account. I can’t activate or delete either one of them, my www.ads-software.com account at rainbowriting.com will not let me do either thing. I think they have to be manually uninstalled via the some way in the site’s HTML or otherwise code. It’s a Linux system hosted on www.ads-software.com and also hosted at InMotion Hosting.