• Hello!
    Throughout my website the left quotation marks are backward. It is not due to how I populate the text, because it happens all the time – typing directly, copy/paste, and in short code output.

    I can go in and manually change each incident using “ (except for the short code output), but that is cumbersome and ridiculous.

    How can I fix this globally? And if they involves some kind of coding, should I use a child theme? I am not a programmer, so this will have to be an easy fix.

    And just a PS, I see that people have been complaining about this issue since 2013, so I’m wondering why this has not been fixed yet.

    • This topic was modified 2 years, 9 months ago by Tamie.
    • This topic was modified 2 years, 9 months ago by Tamie.
    • This topic was modified 2 years, 9 months ago by Tamie.
    • This topic was modified 2 years, 9 months ago by Tamie.
    • This topic was modified 2 years, 9 months ago by Tamie.
    • This topic was modified 2 years, 9 months ago by Tamie.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    Throughout my website the left quotation marks are backward.

    Probably either

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    Dion

    (@diondesigns)

    Adding the following line to your theme’s functions.php file should fix your issue, and it will also stop WordPress from editing a number of other characters:

    add_filter('run_wptexturize', function($junk){return false;}, 999);
    
    Thread Starter Tamie

    (@tamierp)

    t-p – Thank you! I have installed the plugin. I love it! It looks like it is the theme, but it was also an issue with the last theme. I did not notice until I changed the font to one that had curly quotes. You cannot tell with the straight ones.

    Dion – Thank you! I am not super techy. Where do I find the theme’s functions.php? Is it in cpanel? Once I find it, do I just tack this on the end? Will this need to be re-entered when the theme updates? Should I use a child theme?

    Dion

    (@diondesigns)

    If you’re concerned about updates, then you will need a child theme. Once created, you would add a functions.php file to the child theme’s directory that contains the following four lines:

    <?php
    
    // don't allow WordPress to edit characters to what it thinks looks better
    add_filter('run_wptexturize', function($junk){return false;}, 999);

    You can create the file using the file manager in cPanel. I suggest you contact your hosting company because you may get lucky and their support will do it for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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