BackWPup – Disappointing Update, a Step Backwards

  • I’ve been using BackWPup for a long time, and until now, it has been a reliable and user-friendly backup solution. However, the latest update is a major disappointment.

    The new UI is a significant step backward. The previous interface was clear, structured, and easy to navigate, allowing quick access to job settings and configurations. Now, everything feels unnecessarily complicated and less intuitive.

    Why change something that worked perfectly? The new design makes managing backup jobs more frustrating and inefficient. Please bring back the old UI and restore the clear, well-organized view for jobs and configurations.

    For now, I’ll have to look for alternatives or hope that a future update fixes these issues.

Viewing 1 replies (of 1 total)
  • Plugin Author BackWPUp

    (@backwpup)

    Hello @mediendesignwerk ,

    Thank you for taking the time to share your feedback, especially as a long-time user of BackWPup.

    It’s disappointing to hear that the latest update hasn’t met your expectations, and we’re sorry for the frustration this has caused. Our main goal was to provide simplicity but do understand that having some features and generally improving usability is crucial, and this is exactly on what we’re focused on at this point.

    We’re actively working to address these issues and improve the experience from the ground up, so in the meantime, if you’d like to revert to the previous version (4.1.7), you can download it from?here.

    This will restore the interface you’re familiar with, as well as functionality while we work on all these enhancements.

    We sincerely hope you’ll stick with us as we make improvements. Your support over the years means a lot, and we’re committed to earning back your trust.

    Thank you for your patience and understanding.

    Best regards,
    The BackWPup Team”

Viewing 1 replies (of 1 total)
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