>why does WordPress promote such a miserable company?
It’s partly because of affiliate money, I suppose (I suppose).
We’ve switched hosting companies 4 to 5 times. We only pay $94.50 or whatever a year. There is no best web hosting company for that price. You just have to know how to take care of things because not many web hosting support representatives are knowledgeable. Bluehost/HostMonster… Oh, boy… They are definitely not the best one according to my experience. I can tell you some bad stories about them. But the thing is none of them is perfect. Neither am I. It’s like teaching. I used to teach statistics to college students at Big XII school. No matter how enthusiastic you are and make efforts, there are always students who go against you. If some people say Bluehost is the best, there is always another group of people who disagree.
So my advice is stick to the current one. Whichever the web hosting company is, it won’t make much difference. We were fed up with HostMonster, so we moved to Lunarpages. Lunarpages does drive me crazy as well. Again, I can tell you really bad stories about them. In the end, the only person you can rely on is YOU. No matter how Lunarpages drives us crazy, we are unlikely to move again because switching takes too much trouble. Midphase… They did drive us crazy before as well.