Bad customer service

  • This company will not respond.
    I tried for weeks.
    I have to hire a programmer to make the changes I want (and I am not sure if it is because I don’t know the right way to set it – because they ignore support requests)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Neah Plugins

    (@gplsaver)

    Hello,

    I am very sorry about your bad experience with support. It is not up to standard right now. Cyrus, the developer/support has been sick since April 1 and in hospital with covid for over 2 weeks. We expect a full recovery, and he will be back to support within a few weeks. It’s just taking time.

    Respectfully,

    Debra
    Neah Plugins

    Plugin Author Neah Plugins

    (@gplsaver)

    Sorry for your experience. Plugin is actively supported. Would be happy to answer your questions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Bad customer service’ is closed to new replies.