Bad email link

  • Resolved Patrik Illy

    (@illycz)


    3 months, 2 weeks ago

    I’m testing your plugin and link in email for buyer not working now.
    We using mailgun, any suggestion?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hi @illycz

    Thank you for contacting us.

    Could you check if disabling mailgun plugin will solve your problem? If not, could you tell me your WordPress, PHP, WooCommerce, and the plugin version you are using?

    I will be appreciated if you send me also screen providing this link.

    Kind regards,

    Thread Starter Patrik Illy

    (@illycz)

    Hi, link working when I disable click tracking provided by mailgun.
    Could you help with this or is it beyond support?

    Thanks

    Plugin Support rzepsen

    (@rzepsen)

    Hi @illycz

    ShopMagic offers it’s own tracking system https://monosnap.com/file/yo3bjXwtm7Hz68JfnrzUKoBxWgij7B, which can be used for mails sending by our plugin.

    We should consider integrate SM with Mailgun or expand message tracking system throughout the store.

    I have notified our developers about this feature. I have added you to the list of customers interested in it and will let you know when it happens.

    Is there anything else I could help you with?

    Thread Starter Patrik Illy

    (@illycz)

    Thanks a lot!

Viewing 4 replies - 1 through 4 (of 4 total)
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