Bad experience with poor customer support, hidden code and refusal to refund

I understand that every developer needs to earn money and I an not against paying for quality plugins.

The problem with this company (Min Orange) are several as follows:
– disingenuous: instead of being helpful, they want to charge for everything
– free plugins in WP are all muddled up – many of them doing similar things – very confused.
– Obfuscated code in the premium plugins.
– Refusal to provide a refund (because I don’t want to hire them to do custom work)

In other words – they just want your money.

The main problem is when I purchased their premium plugin (approx. $100) the code was obfuscated and as a developer – how on earth are we supposed to be able to modify it or customise it (as we would like to do)? Their reply was “you have to hire us”. Well, sorry no!

Obfuscated code is
1) Dangerous as you can’t see what’s in there.
2) Outrageous when buying into a GPL based code base

I asked for a refund and they refused. Now I am going through my bank to have them return the visa payment

Avoid this company