Bad first impressions…

  • I just installed the plugin and am looking for documentation for how to set it up. Both the link in the plugin and on your website, for documentation, do not work. They point to the Stripe Payment Gateway Extension. Trying to use their contact us form on their website does not work either. Link on WP org site to Doc doesn’t work as well. I’ll try to find the documentation another way or contact them once more. Otherwise, I’m uninstalling and would caution anyone from using this product.

    • This topic was modified 4 years, 5 months ago by HalloweenMike. Reason: typo
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  • Plugin Support Rafiz Sejim

    (@rafizsejim)

    Hello Mike,

    We are sorry for the trouble that we may have caused. A few days back, we experienced an attack (or could be multiple attacks) on our site which impelled us to move our servers.

    While moving, we encountered some unexpected events which is why the users are facing difficulties accessing the site and documentation. From a user’s perspective, I understand this is unacceptable but sadly, the business is affected to a great extent as well!

    We are working on it with top-priority and hopefully, all the issues will be resolved very soon.

    Regards,

    Plugin Support Rafiz Sejim

    (@rafizsejim)

    Hello @halloweenmike ,

    The issue has been resolved. Documentation and the contact page is working now. Please try and do let us know if you run into issues.

    We are happy to assist.

    Regards,

    • This reply was modified 4 years, 5 months ago by Rafiz Sejim.
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