Bad product, worse customer support

  • They will show false positives for Google Analytics tag, then charge you to remove it, then send you an email saying they were wrong and it was a false positive and that they didn’t actually remove any malware, but won’t refund your money.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Logan Kipp

    (@logankipp)

    @oliverrealize,

    While what you’re describing sounds to be more of a SiteLock services review than a review of this software, the free WordPress plugin, we’d certainly like to know more about your situation. As I am not able to discuss account-specific information on this public forum, could you please email me directly at [email protected] with the domain name in question so that I can look into this further for you?

    I have also sent you an email directly.

    • This reply was modified 5 years, 10 months ago by Logan Kipp.
Viewing 1 replies (of 1 total)
  • The topic ‘Bad product, worse customer support’ is closed to new replies.