Bad support

  • marketingthom

    (@marketingthom)


    9 months ago

    We use the developer version of translatepress since 2021.
    Some texts appear in german language after plugin update.
    Since 4(!) months we only get the answer:

    <span style=”font-size: inherit; font-family: -apple-system, BlinkMacSystemFont, “Segoe UI”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, “Helvetica Neue”, sans-serif;”>Unfortunately,the Translation Block was the problem.</span>

    From what I can see the task is in progress.

    Once they will launch this fix,I’ll let you know!

    our customer is forced to use a wrong page for 4 months. very bad.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Alex

    (@alexcozmoslabs)

    Hi,

    As as we discussed in private, if the solution offered did not bring the desired results, our team will continue the investigation in order to solve this issue. Be sure that we are concerned to solve it as soon as possible considering that Elementor is a popular plugin among our users.

    Thank you for your patience.

    Kind Regards,

    Thread Starter marketingthom

    (@marketingthom)

    thank you for getting back. hope it works again soon.

Viewing 2 replies - 1 through 2 (of 2 total)
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