Bad support + buggy

  • The issues with Sprout Invoices vs rating on WordPress don’t match up. The review left by Igloo3 matches our experience.

    Installed the plugin months ago and had issues from the start with features that failed to work. Took a week for support to respond, but by that time already found workarounds and applied fixes. Even simple things like placeholder text in the code was missing, but support instisted there wasn’t any problems problem and wouldn’t help unless we sent a clone of the entire website.

    Just updated the plugin and even the update had errors and the plugin was disabled. For the price of the plugin, expected better.

Viewing 1 replies (of 1 total)

  • Good luck for that.. after 3 months of waiting for issues to be solved, they just told me they couldn’t figure out to solve them.
    So, I had to hire a developer and pay him of course. It took him 3 hours to find the solution and correct it.
    I kept sending messages to the support and gave them all the credentials, they didn’t even run a single test.

Viewing 1 replies (of 1 total)
  • The topic ‘Bad support + buggy’ is closed to new replies.