Bad Templately integration with my WP website

  • Resolved vava83210

    (@vava83210)


    3 months, 2 weeks ago

    From my WP I’ve tried to install a Templately theme but after installation impossible to find my photos, products. All seems completely mixed between Templatelyband my website. I had to restore all the site.
    Could you give me some information to integrate templately theme and an old WP website

    Thanks a lot for all.
    pat

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @vava83210,

    Hope you are doing well. Sorry to hear that you are facing issues using Templately.

    Can you please inform me if are you trying to import a template using the FSI (Full Site Import) feature? If yes, then while you are going to import you will get an option to choose Demo content import (https://d.pr/i/jRuMYw). If you don’t want to import the demo content then you can uncheck this option and then import it. Then imported template will not replace your product images.

    You can try once by following the above steps. Hope you will not face any issues.

    Let us know how it goes. Thanks!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @vava83210 ,
    Greetings. Hope you’re doing good.

    We haven’t received any updates from you since then. Could you please provide us with an update?

    We eagerly await your response.
    Thanks!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @vava83210 ,
    Greetings.

    It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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